Privacy Policy

Information we collect

When you use the Configurator, submit an inquiry or contact us on this site, we collect the information you provide voluntarily, including your contact details (email, WeChat, WhatsApp, phone — at least one), your configuration answers, budget and notes.

For security and service improvement, we may also record basic access logs (such as IP address, browser type, pages visited and time).

How we use your information

We use this information to: respond to your inquiry and provide configuration and pricing advice; process orders and delivery; improve our content and services; and, with your consent, send you product and promotional updates about AI servers (you may unsubscribe at any time).

Sharing and disclosure

We do not sell your personal information. We only disclose it to third parties when necessary to fulfil your order (for example payment processor Paddle, logistics carriers, software licence registration), to comply with legal obligations, or to protect our and our users legitimate rights.

Storage and security

Your data is stored in password-protected databases accessible only to authorized personnel. We apply reasonable technical and organizational measures to protect it. Please note that no method of transmission over the internet can be guaranteed as absolutely secure.

Your rights

You may at any time request access to, correction of, or deletion of your personal information, or withdraw consent you have given. To exercise these rights, contact us at the email below and we will respond within a reasonable time.

Policy updates

We may update this policy from time to time. The latest version will always be published on this page with an updated date; material changes will be highlighted.

Contact us

If you have questions about this policy or how we handle your personal data, email aiserverzone@deruiinfo.com.